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CS ȳ  Ʈ CSʹ ż   ưڽϴ.

Altwell Customer Satisfaction Center 1588-2161

CS ð
 : 09:00 ~ 18:00
 : 09:00 ~ 13:00
ARS ȸ  㿹
365 24ð ̿밡
Ʈ CS  ̿ȳ
CUSTOMER SATISFACTION
1588-2161, ȭ ȭ 𼭳 ϰ Ʈ ñ ٶϴ.
  • CS ̿ ȭ ϴ.
  • 𼭳 "3д 39" óȭ ϰ ̿Ͻ ֽϴ.
    (ÿȭ ߰ 翡 δմϴ. Ʈ 𼭳 3б ȭ 39, 6а ȭ 78 δϽø ˴ϴ.)
    , ü ȭ ̸, ڵ ̿ô ̵ȭ ü迡 ȭ ΰ˴ϴ

ֿ

1. // AS ͱü

  • ش 縦 ϼ̴ Ʈ ͱü AS Ǹ CSͿ Ͽ 帮 ֽϴ.
  • 𼭳 ȣ 1588-2161 ֽñ ٶϴ.

2. ǰ ֹ (ȭֹ)

ſī ݰ(𽴸 ̿) Ʈ ǰ ֹ մϴ.

3. /ó

  • - 𽴸 űԵ(FAX̿) 𽴸 Ⱓ(𽴸 ī ȿⰣ)
  • - ް
  • - ȸ(EP/±/)

4. ǰ A/S

5. Ҹ

6. Ÿ Ʈ õ ǻ

̿ð

ð :
: 09:00 ~ 06:00
: 09:00 ~ 01:00
ARS ȸ 㿹 :
365 24ð ̿밡

̿

  • ȭּ. 1588-2161
  • Һ 1, 𽴸 2 ּ
  • ڵ 1ڸ ּ

TIP 1, ̷ ̿Ͻø մϴ.

AS
Һ : 1588-2161 "1"( 1) ư
𽴸 : 1588-2161 "2"( 2) ư
𽴸 ȭֹ
1588-2161 "2"( 2) ư

TIP 1,   ȭ̶ ´ٸ?

  • ڱ ȭ ߵǾ, ȭ 찡 ߻ ֽϴ.
  • ̴ Ͻ ̹Ƿ ظ Ź帮, 㿹 ֽø 帮 ϰڽϴ.
  • 㿹 ȳƮ ް ϴ ȭȣ ȣ ʴδ "#"ǥ ư ֽø ˴ϴ.

̿׸  ڵ

̿׸ ڵ
ڵ Һ 𽴸
1 , A/S , A/S
2 /ǰ ù ȭֹ
3 ȸ ù
4 - /ǰ ù
5 - Ÿ
*(ǥ) - ã

ARSȸ  ̿ڵ

ȭ 쿡 ݹ鼭 Ǵ ARSȸ ̿ մϴ.

[ݹ鼭] 㿹 ȭȣ ֽø, ȭ ð ٷ 帳ϴ.
[ARSȸ] ARSȳ ش ڵ带 Էν, ȸ Ұ û Ͻ ֽϴ.
(, 𽴸 ȸ޴ κйȣ Է ̿ մϴ.)

ARSȸ  ̿ڵ

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